Privacy Policy

Effective Date: 1 March 2026

Welcome to Casino Ways. Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal data when you visit or use our website, services, and products in the United Kingdom. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Data Controller

The data controller responsible for your personal data is:

Casino Ways
123 Gaming Street,
London, UK, SW1A 1AA
Email: [email protected]
Phone: +44 20 7946 0123

2. Information We Collect

We collect and process the following types of personal data:

Identity Data: Name, date of birth, gender.
Contact Data: Email address, postal address, phone number.
Account Data: Username, password, and other login information.
Financial Data: Payment details, transaction history.
Technical Data: IP address, browser type, operating system, device information, and browsing behaviour on our site.
Usage Data: Information about how you use our website and services.
Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.

3. How We Collect Your Data

We collect personal data from you directly when you:

Register an account or update your profile on our website.
Make deposits, withdrawals, or other transactions.
Contact our customer support.
Subscribe to newsletters or marketing communications.

We also collect data automatically through cookies and similar technologies when you use our website. For more information, please see our Cookie Policy.

4. Use of Your Personal Data

We use your personal data for the following purposes:

To provide and manage your account and our services.
To process your transactions and payments.
To comply with legal and regulatory obligations, including anti-money laundering and age verification.
To improve our website, products, and services.
To communicate with you, including sending updates, marketing materials, and responding to your inquiries.
To detect and prevent fraud and other illegal activities.

5. Legal Basis for Processing

We rely on the following legal bases to process your personal data:

Performance of a contract: To provide services you have requested.
Legal obligation: To comply with applicable laws and regulations.
Legitimate interests: To improve our services, prevent fraud, and communicate with you.
Consent: Where required, for marketing communications and cookies.

6. Sharing Your Personal Data

We may share your personal data with:

Service providers and partners who help us operate our business, such as payment processors, IT service providers, and marketing agencies.
Regulatory authorities, law enforcement, or other government bodies as required by law.
Affiliated companies within the Casino Ways group.

All third parties are required to protect your personal data in accordance with applicable data protection laws.

7. International Transfers

Your personal data may be transferred to and processed in countries outside the UK. Where such transfers occur, we ensure appropriate safeguards are in place to protect your data, such as Standard Contractual Clauses approved by the UK Information Commissioner’s Office (ICO).

8. Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this Privacy Policy, including to comply with legal, regulatory, tax, accounting or reporting requirements.

9. Your Rights

You have the following rights under UK data protection law:

Right to access your personal data.
Right to correct inaccurate or incomplete data.
Right to erase your personal data in certain circumstances.
Right to restrict or object to processing.
Right to data portability.
Right to withdraw consent at any time where processing is based on consent.
Right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data has been mishandled.

To exercise your rights, please contact us at [email protected].

10. Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised or unlawful processing, accidental loss, destruction, or damage.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children under 18. If we become aware that we have collected personal data from a child under 18, we will take steps to delete such data promptly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or other circumstances. We will notify you of any material changes by posting the updated Privacy Policy on our website with a new effective date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Casino Ways
Email: [email protected]
Phone: +44 20 7946 0123
Address: 123 Gaming Street, London, UK, SW1A 1AA